• Full Time
  • Boston

Website hiltonbostonlogan Hilton Boston Logan Airport Hotel

Hilton Boston Logan Airport is seeking a talented and engaging Restaurant Manager to help lead the team!

Directly connected to Boston Logan Airport via a covered walkway, this beautiful Hilton hotel boasts 604 rooms, 4 dining options and over 30,000 square feet of flexible meeting space. In this role, the Restaurant Manager will report to the Director of Restaurants, managing a team of up to 30, and will have prime responsibility overseeing Connolly’s Publik House, as well as In Room Dining. The ideal candidate will be a strong relationship builder with excellent communication and follow up, a talent for developing others and a passion for service.  Union management experience is a plus!

For more information on the property, please visit:

Hilton Boston Logan Airport
Hilton Boston Logan Airport (@hiltonbostonlogan) • Instagram

What will I be doing?

As a Restaurant Manager, you would be responsible for directing and organizing the activities and services of a hotel food and beverage outlet (restaurant, lounge, room service, coffee shop, etc.) in the hotel’s continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

Manage all outlet operations to include, but not limited to, guest service standards and initiatives, product quality, cost controls and overall profitability, marketing initiatives, systems use and management, budgeting and forecasting, department management, policy and procedure implementation and enforcement and meeting participation and facilitation
Monitor and develop team member performance to include, but not limited to, providing supervision and professional development, conducting counselling and evaluations and delivering recognition and reward
Monitor and assess product and service and satisfaction trends, evaluate and address issues and make improvements accordingly
Ensure compliance with health, safety, sanitation and alcohol awareness standards
Initiate and implement marketing and up-selling techniques to promote restaurant food and beverage and services and to maximize overall revenue
Ensure team members have current knowledge of outlet offerings, products, services, facilities, events, pricing and policies and knowledge of the local area and events
Recruit, interview and train team members
What are we looking for?

 

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

Hospitality – We’re passionate about delivering exceptional guest experiences.
Integrity – We do the right thing, all the time.
Leadership – We’re leaders in our industry and in our communities.
Teamwork – We’re team players in everything we do.
Ownership – We’re the owners of our actions and decisions.
Now – We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes:

Quality
Productivity
Dependability
Customer Focus
Adaptability
What will it be like to work for Hilton?

 

 

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!

To apply for this job please visit jobs.hilton.com.