Website Curio Spice Company

We specialize in directly sourced, sustainably produced spices f

JOB DESCRIPTION

Curio’s Spice Associates are responsible for delivering a unique, educational and fun retail experience to all shop customers including addressing customer inquiries and requests. In addition, they are responsible for providing a quality approach to packing, labeling, stocking and maintenance of all retail products and, when needed, processing phone or pickup orders.

Key Responsibilities and Tasks

Greet and Assist Retail/Store Customers and Visitors (60%)
Greet and create a welcoming environment for all Curio customers upon arrival to the store
Share and explain Curio’s mission and values to customers
Educate and guide Curio’s customers through our spice offerings, house-made blends & tools
Operate POS; handle returns, exchanges, and gift wrapping
Answer the phone; assist customers and process/fill phone orders
Answer spice and cooking questions and provide a tour of the store and its contents
Assist with pickup order fulfillment

Assembly and Maintenance of Spice Products and Special Packaging (30%)
Pack and label spices
Organize and assemble gift sets
Assess backstock, communicate stock levels, and assist in maintaining inventory
Restock shelves, rotate product, maintain Curio shelf and display merchandising protocols

 

Miscellaneous Duties (10%)
Help maintain cleanliness & COVID safety in our shop by completing weekly assigned cleaning tasks
Provide back-up support where needed in all back and front office areas of operation
Participate in staff sensory training exercises and display in-depth knowledge of Curio products

 

Requirements:

Availability to work Saturdays and Sundays
Excellent hospitality skills
Be able to stand for up to 8 hours
Be able to lift up to 50 lbs
Flexibility with a variety of tasks
Proof of full COVID-19 vaccination by position start date
We prefer:

Food/retail experience
Customer service experience
Meticulous attention to detail
Excellent time management/organization
Ability to self-start/work independently on projects
Knowledge of/interest in cooking a variety of global cuisines
Knowledge of/interest in social & environmental responsibility in business

To apply for this job email your details to risa@curiospice.com